Jacalyn was always available and prompt to answer all of my questions. She was very upfront the entire process and there was never any surprises along the way. As a first time buyer, I felt extremely confident and comfortable with her help. I look forward to working with her and the Hallmark Home Mortgage team again for my next home.
Jacob Taylor, Jul 24, 2017
Neil was great. Would recommend to anyone
TIMOTHY W MOWRY, Jul 24, 2017
It was smooth, fast and easy
Joshua Aaron McCartney, Jul 23, 2017
Rick was able to answer any questions I had and if he didn't have the answer he would find an answer and get back to me quickly. I was a first time home buyer so I had no idea what to do and he was there to walk me through every step.
Adam C Biddle, Jul 23, 2017
Hallmark leveraged the use of technology which allowed me to review information and produce documents when convenient for me on a mobile device.
The team was great and I always had three people who were knowledgeable about my refinance that could quickly respond to my questions as though I was their only client and they were running point on the transaction.
Excellent blend of mobile applications and personable customer service.
Mark Steven Deno, Jul 23, 2017
Quick responses when emailed questions.
Quick service on refinancing.
Amanda Michele Deno, Jul 23, 2017
Kelly Durnell, is a true professional! She returned my numerous call, texts, and emails immediately and her explanations were thorough and clear. I am a high maintenance client and Kelly never made me feel this way. My construction loan was a long process and Kelly, and her team stuck with me all the way to the end! Thanks, for all you did!!
REBECCA L BEAVER, Jul 23, 2017
Friendly, knowledgeable, and accessible.
Julian B Dean, Jul 23, 2017
Very helpful and knowledgeable and was always available with answers to all our questions no matter what time of day or night.
Scott Turk, Jul 23, 2017
The experience was fantastic. Jonathan and his team are a dream to work with during this process. They are fast accurate and reliable when it comes to customer service. They really give running a business and unique family feel that you feel like you're a part of from the very start. They always have time and are always willing to help
Jon J Huffmaster, Jul 22, 2017
Very friendly and made the whole process simple and painless. Absolutely would recommend her to anyone looking to buy.
James T Meyerchick, Jul 22, 2017
Mike is wonderful to work with! He helped us buy a home and refinance. I would highly recommend Mike to all of my family and friends. The process was very easy and stress free.
Julie M Hewitt, Jul 22, 2017
All the work everyone put in to meet the closing date. Great communication from everyone involved in the process.
Natasha Turk, Jul 22, 2017
Helpful and thorough
Kelley A Kulis, Jul 22, 2017
Mike was a huge help from start to finish on our refinance. He answered all of our questions in a prompt and easy to understand manner and made the process smooth. Even though we had a small hiccup with the appraisal, Mike went above and beyond on our behalf to ensure the end result was correct and beneficial to us. I would and will recommend Mike to my friends and family for any mortgage needs in the future.
Joshua and Julie H.
Joshua R Hewitt, Jul 22, 2017