Neil was knowledgeable and very responsive to our questions and needs.
MICHELLE WINEGAR, Nov 22, 2017
Duncan was always willing and able to answer any question that I had through the process. Duncan helped every step of the way.
John Holmes, Nov 22, 2017
Jaymi was great. Even when some Title issues were discovered she helped to navigate the best strategy to move forward and clear the loan for closing. Highly recommend Jaymi and would work with her again
BRIAN KUHNS, Nov 21, 2017
Michelle was caught lying several times throughout our purchase. She tried on multiple occasions to tell different stories to my wife and I, when she knew we would talk to each other. Not a smart move. She was not up front about much, and was hard to get ahold of throughout. When she did contact you it was unprofessional and definitely came with an attitude. More often than not you would be contacted by one of several people who came and went throughout the process by email instead of phone
Caleb R Maxeiner, Nov 21, 2017
Tom was amazing, he was always available to answer all my questions, professional and on top of everything working through any issues.
I highly recommend using Tom for your next home purchase.
Nancy Rockhill, Nov 21, 2017
Text messages and emails often times took longer than they should of to get a response, and ther was the confusion over the buying of points to get the intrest rate to 4.125, but it was resolved well.
Michael Roy, Nov 21, 2017
Seemed as though the left hand didn't know what the right was doing. Found errors in our loan disclosure statement (had PMI in the payment but we were doing a Lender Paid PMI program). Was told closing costs would be around $3k. Initial loan disclosure was $1500 & by the time we received the final one before bumping up our interest rate they were going to be nearly $5k. They didn't have the downpayment that was paid to Lancia to begin construction figured in until we said.
Jodie Hattery, Nov 21, 2017
First and foremost is having an agent like Rocky that kept us informed since we were out of state.
I feel that Hallmark was did an excellent job of helping us through this process especially this being a long distant transaction.
Thank you and all of your staff, I would highly recommend Hallmark Mortgage
Mary Nicholson, Nov 21, 2017
During my refinance Rashelle made my transition very easy. Thank you so much!!
Jesse Cacy, Nov 21, 2017
The communication between your office and us was very much appreciated. I thought I new what to expect the majority of the time.
Terry Nicholson, Nov 21, 2017
Excellent communication & support!
Kelli McMahan, Nov 21, 2017
Mike was so personable and professional throughout the entire process. He kept us calm during some stressful moments as well. Thanks for everything, Mike!
Elizabeth McIntosh, Nov 21, 2017
Sheila is very professional and knowledgeable! She is organized and her follow through is complete and very prompt. She makes herself very available for questions and help, and goes out of her way to make you feel as though you are her top priority!
We would recommend Sheila to anyone looking to buy or refinance their home!
Ronald Christian, Nov 21, 2017
Working with Jacalyn was a very great experience. She took the time to talk to us about our options and what would be best. She kept us informed every step of the way and made the process of getting a mortgage very easy. I would definitely recommend working with Jacalyn to everyone.
Wendy Robertson, Nov 21, 2017
Jason was very responsive and always had the answer to any of my questions.. as a first time home buyer without a realtor, that was super helpful.
Michael Peterson, Nov 21, 2017